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In this article, I looked at the concept of people’s feelings and how businesses use good and bad feeling to make profits in the marketplace. Feeling is one of the core elements that we [...]

In this article, I want to look at the relationship between customers’ and employees’ requirements and experiences that your business should provide for them. It is very important as it has a big [...]

Having satisfied customers and employees are essential to successfully running any business, especially when you run a service-based business. Customers bring you money and enable your business [...]