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In this article, I looked at the concept of people’s feelings and how businesses use good and bad feeling to make profits in the marketplace. Feeling is one of the core elements that we [...]

When was the last time that you made a decision to work on your professional or personal development? You might want to build your body, learn to play the piano, speak a new language, or even [...]

Customer expectations is a very important concept in relation to creating a successful customer experience. Have you ever seen the upset faces of your customers when they start using your service [...]